Frequently Asked Questions
Please reach out to us at support@mainepcsolutions.com if you cannot find the answer to your question.
Can I keep my same phone number?
Absolutely. We do all the work so that the process is transparent to you–all we need is a copy of your most current phone bill so that we can confirm that every number is accounted for
How much time or resources is required to manage this process.
We do almost all of the work, we only need your call flow preferences, plug in the new phones and schedule basic training.
How long will it take to upgrade my service?
It usually takes about two weeks to get everything setup, phones delivered and test
Will it disrupt my business?
No. You will never be without service; the process is seamless, and your dedicated service installation coordinator will walk you through the entire process
What do I do with my old phones or phone system?
Depending on the age of the system you can sell it online, drop it off at a recycling facility
What if I am still under contract?
Not a problem, we would schedule your service upgrade to take place in conjunction with the expiration of your agreement
What if I don’t know how many seats I need?
You can add, drop or modify your services at any time—never pay for services that you do not need