Managed Services

Maine PC Solutions Managed Services Programs

Tier 1 (Monitoring Only) Includes: 

  • monitoring of workstations & Network Devices* 
  • IT Asset Management Hardware and Software Inventory Reporting (No Remediation) 

Tier II  Includes:

  •  monitoring of workstations & Network Devices* 
  • IT Asset Management Hardware and Software Inventory Reporting
  • Unlimited Remote Support for computer performance and security issues. 
  • Weekly Desktop Optimization 
  • Managed Antivirus 20% off Virus removal 
  • Project work priced at regular time and materials

Tier III  Includes: **Most Popular

  • monitoring of workstations & Network Devices*
  •  IT Asset Management Hardware and Software Inventory Reporting 
  • Unlimited Remote Support for computer performance and security issues. 
  • Weekly Desktop Optimization 
  • Zero Trust Protection with Threatlocker® 
  • Includes Virus removal if infection occurs 
  • Discounted Pricing on Project Work 20%

Tier IV Includes: 

  • monitoring of workstations & Network Devices.  
  • IT Asset Management Hardware and Software Inventory Reporting 
  • Unlimited Remote Support for computer performance and security issues.    
  • Weekly Desktop Optimization 
  • Zero Trust Protection with Threatlocker®
  • Includes Virus removal if infection occurs 
  • Discounted Pricing on Project Work 20% 
  • Cyber Security Suite: Includes Spam Filtering*, Web Filtering, Threat Protection, and Backup & Recovery 

Other Stand alone options:

Managed Antivirus 

Advanced EDR Protection Powered by Sentinel One® 

Spam Filtering* 

Web Filtering 

Backups and Recovery (100GB per device Shared) 

*Spam filtering will only work with a private domain (your business.com). 

*This will not work with: Gmail.com – Yahoo.com – Outlook.com

or other email providers like your ISP (Spectrum, Firstlight, Fairpoint, etc.)

Benefits of Managed Services

1. Control IT Costs. Managed services are generally paid for on a subscription basis, making it an operating cost rather than a capital expense. For many businesses, this is beneficial because it ensures predictable IT expenditure with limited additional costs and with a fairly low initial investment.

2. Reduce Labor Costs. An expensive process, hiring and training IT staff doesn’t always get you the desired results. 

3. Enhance IT Security. Networks are exposed to new threats each day, and unless there are systems are in place to deal with them, the threats can not only infiltrate the network but also cause widespread damage.

4. Stay Focused on Your Core Business. The ability to stay focused on your core business is probably the biggest benefit of outsourcing IT operations to a managed services provider. Outsourcing to an MSP eliminates the distraction of complex IT decisions, allowing you to focus on what you do best.